Effective October 8, 2026 · Red Rock Research, LLC · Draper, Utah, USA
Who is responsible
TableCAD is offered by Red Rock Research, LLC, in Draper, Utah, USA. For questions about information handled by TableCAD, email Contact@TableCAD.com.
This policy covers the TableCAD Windows application, this website, and communications with TableCAD support. Third-party websites and services have their own privacy policies.
The Windows app collects no data
The TableCAD Windows application does not collect any data. It does not send drawings, project files, usage telemetry, or personal information to TableCAD.
This is separate from information you provide when buying software or emailing support. If you choose to send a project file to support, that file becomes part of your support communication.
Website requests and external resources
Visiting the website sends ordinary connection information, such as your IP address and requested URL, to the website’s hosting infrastructure. The checkout API records request method, path, response status, and operational errors. It uses client IP addresses for short-term request limits to reduce abuse.
The published website may use hosting-provided analytics when enabled. The site sends tier-selection, checkout-handoff, and checkout-error events with the selected tier and price to the available analytics tracker. These events do not include your email address, payment-card details, or drawing files. Hosting-provided analytics may also record page visits and technical visit information. This is separate from the Windows app, which collects no data.
Essential cookies support Free download access and administrator sign-in. Whop has its own cookies and policies after you leave this website. You can manage cookies in your browser, but blocking essential cookies may prevent download access or sign-in.
The site loads fonts from Google Fonts, so your browser contacts Google to retrieve them. Google receives connection information for those requests. See Google’s privacy policy. Following manufacturer, documentation, or other external links also sends your browser to a separate service.
Maker Library examples may use YouTube, Vimeo, or a separate video-file host. Their players and video files load only after you press Play. Playing a video or opening its original link sends your browser to that provider, which may receive connection information and process data under its own privacy policy. YouTube examples use its privacy-enhanced player; this does not prevent all provider data processing.
Free download access and administration
If you request the Free installer, the website stores your submitted email address, request times, and whether you opened a valid access link. It also stores access-link verification records to grant access and prevent abuse. Your email is used for download access and support, not newsletter signup.
Resend receives the recipient email address and access-email content to deliver your transactional link from Download@TableCAD.com. The link expires after 24 hours. Opening a valid link sets an essential, browser-restricted access cookie that expires with the link. Link expiration does not automatically delete your email request record.
Clerk handles administrator authentication and related account/session information; public visitors do not need an administrator account to read these policies. The website’s hosting, database, and file-storage providers hold installer files and download-request records. Authorized installer administrators can review download request records to administer access and provide support.
Hosted Whop checkout
Payment takes place on Whop’s website, not in a TableCAD payment form. Whop and its payment providers handle checkout, account, billing, and payment information under their own terms and privacy policies. TableCAD does not collect or store your card number or card security code.
The TableCAD website asks Whop to create a checkout link for the software offer, with a return URL and product/source labels. That request does not require you to enter your name, email address, or payment details on this site.
Order information available to the seller through Whop, or supplied by you in a receipt, may include your purchase email, order identifier, purchased product, payment status, and refund details. These details help locate orders and respond to purchase, delivery, and refund questions. Returning from Whop is not proof of a successful payment.
Review the policies provided on Whop’s website before completing checkout. Requests about information held by Whop should also be directed to Whop.
Support and refund communications
When you email Contact@TableCAD.com, your email address, message, and any attachments or receipt details are handled by TableCAD and the email services used to send and receive the correspondence. This information is used to respond to your request, identify your order, and handle support or refunds.
Do not email card details, passwords, or other sensitive information. Send only the files and order details needed for your request.
Retention and privacy requests
You may email Contact@TableCAD.com to ask what information TableCAD holds about you, request access, correction, or deletion, or ask how long particular records are kept. Rights and exceptions depend on applicable law; some transaction records may need to be retained for tax, accounting, dispute, or other legal requirements.
No fixed retention period or deletion deadline is promised by this policy. Third-party providers apply their own retention policies to information they hold.
Changes to this policy
Changes to these practices will be reflected on this page with an updated effective date. Contact TableCAD if you have questions about a change or the handling of your information.